Remote Customer Service Agents Job at Vocalink Connections, Nashville, TN

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  • Vocalink Connections
  • Nashville, TN

Job Description

Vocalink Connections partners with
nationally recognized brands to provide high -quality customer service support
through a network of skilled independent contractors. Our mission is to create
flexible, remote opportunities for motivated individuals who enjoy helping
customers and managing their own earning potential. <\/span><\/span>
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<\/span><\/p>

We are seeking reliable, self -driven
Independent Customer Service Agents to provide support for our clients. As a
contractor, you will manage your own schedule, select the client program you
want to service and deliver exceptional customer experiences from the comfort
of your home. <\/span><\/span>
<\/span><\/p>

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This is not an employee position. All
roles are Independent Contractor 1099 opportunities. <\/span><\/span><\/b>
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<\/span><\/p>

  • Provide customer service via
    phone, chat, or email depending on the selected client program. <\/span><\/span>
    <\/span><\/li>
  • Handle inquires, troubleshooting,
    order support, billing questions, and general assistance <\/span><\/span>
    <\/span><\/li>
  • Follow client -specific guidelines
    and service procedures <\/span><\/span>
    <\/span><\/li>
  • Maintain professionalism,
    courtesy, and accuracy in all communications <\/span><\/span>
    <\/span><\/li>
  • Attend required client
    certification (programs offer partially paid certification)<\/span><\/span>
    <\/span><\/li>
  • Protect customer information with
    strict confidentiality <\/span><\/span>
    <\/span><\/li><\/ul>


    <\/div><\/span>

    Requirements <\/h3>

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    • 100% Remote Work <\/span><\/span>
      <\/span><\/li>
    • Flexible scheduling - choose your
      own schedule <\/span><\/span>
      <\/span><\/li>
    • Opportunity to select from
      multiple client programs <\/span><\/span>
      <\/span><\/li>
    • Work -from -home lifestyle with no
      commuting <\/span><\/span>
      <\/span><\/li>
    • Supportive onboarding team to
      guide you through the registration process <\/span><\/span>
      <\/span><\/li>
    • Bi -Weekly pay <\/span><\/span>
      <\/span><\/li>
    • Opportunities to increase
      earnings through performance and program choice <\/span><\/span>
      <\/span><\/li><\/ul>


      <\/div><\/span>

      Benefits <\/h3>

      Compensation <\/span><\/span><\/b>
      <\/span><\/p>

      <\/span><\/span>
      <\/span><\/p>

      • Pay varies by client
        program <\/span><\/span>
        <\/span><\/li>
      • Average range: $11 -$15 per hour
        depending on program selection and performance <\/span><\/span>
        <\/span><\/li>
      • Payments are issued to
        contractors - NO W -2 employment <\/span><\/span>
        <\/span><\/li><\/ul>

        How to Get Started <\/span><\/span><\/b>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        Click the link to begin the
        application process with Vocalink Connections. Our team will provide next
        steps, including platform registration. If assistance is needed. <\/span><\/span>
        <\/span><\/p>

        <\/span><\/span>
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        <\/span><\/span><\/span><\/b>
        <\/span><\/p>

        Click this link <\/span><\/span><\/span><\/b> : <\/span><\/span><\/span><\/span><\/span><\/a> to start the application process. <\/span><\/span>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        Join Vocalink Connections Today!<\/span><\/span><\/b>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        If you are looking for remote,
        flexible opportunities as an independent contractor and love delivering
        excellent customer experiences, we'd love to connect with you. <\/span><\/span>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        <\/span><\/span>
        <\/span><\/p>

        Vocalink Connections <\/span><\/span>
        <\/span><\/p>

        vcinfo@vocalnkconnections.com <\/span><\/span><\/span><\/a>
        <\/span><\/p>

        Recruitment Team <\/span><\/span>
        <\/span><\/p>


        <\/div><\/span>

Job Tags

Bi-weekly pay, Hourly pay, Remote work, Flexible hours

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